Shipping:
- Orders are shipped within 24 hours of order payment. Monday-Friday.
- Orders ship via USPS Ground Advantage (unless stated). Fast shipping, usually 4-5 days in-transit.
- Tracking numbers will be emailed to the email entered during checkout.
- If you do not receive your tracking number within 1 business day please contact [email protected]
Returns/Replacements:
We are happy to help! Sometimes things happen!
Here’s the short answer: If you receive a broken item, we’ll
replace it. If something is missing from your order we’ll replace it. If
you receive an incorrect item, we’ll replace it. And if a Slab Team product
is defective and you report that defect in the first 10 days of owning
it, we'll either replace it or settle the issue with store credit. For
more details, general questions, or help with a claim, contact [email protected].
- If any item(s) arrive broken/damaged or you receive the wrong item you must contact us within 72 hours to get a replacement item. Please retain the packing materials as you may be asked to send them back or provide pictures.
- Returns can only be made for new/unused merchandise within 7 days.
- Eligible returns will be charged a 18% restocking fee.
